Returns and Exchanges

Sideline K9 wants you to be thrilled with your purchase.  if you are not, please return it to us for refund.  The conditions for a refund or exchange are that it is unused, in its original packaging and within 30 days.  

We do not refund the shipping of the original product.  If you would like to request an exchange, you would pay $4.99 for the shipping of the new product.

Any refunded amount will be submitted to the payment method used for purchase.  If that card has since expired or is no longer valid, we will contact you for another refund method.    

Please complete the Return/Exchange Form and include it in your package.  

Return the product to:

KD Online Marketing
931 W 75th St
Suite 137 #171
Naperville, IL 60565

Questions?  Please contact us at We'd be happy to answer your questions.  

Thank you for shopping with Sideline K9!